FAQs

FAQs

Frequently Asked Questions

When will the order be delivered?

STANDARD / FREE DISPATCH

Dispatch timeline: Within 10 working days from the order date.

PRIORITY DISPATCH (Additional ₹200)

Dispatch timeline: Within 3 working days from the order date.

Once dispatched, delivery will take an additional 2 to 4 working days to reach you.

What are our operating days?

  • We do not operate on government holidays or weekends. 🙏🏼
  • Order tracking will be available on our website only after dispatch. 🙏🏼
  • Exact delivery dates cannot be provided until your order has been dispatched. Therefore, we share estimated timelines. 🙏🏼

Is a preview of the order available after purchase?

Yes, a preview of the article can be provided upon request.

The amount has been debited, but the confirmation has not been received. What should be done?

If the payment was successful, a confirmation email from RazorPay, our payment gateway partner, should have been received. Please forward that email or a screenshot to +917987580400 or sales@the3dcrafted.com, and the team will investigate the issue and confirm the order.